What is the real experience like? Amelia Humber has spent her entire career in the hospitality industry, and she currently manages her own Bed and Breakfast. Amelia Humber reflects on her journey, stating that she began working in hotels at a young age, initially as a chambermaid while she was still in school. After leaving school at 16, she entered full-time work, but the long hours made her realize that she needed further education to avoid being stuck in such physically demanding work for the rest of her career. She decided to return to college and pursue an NVQ in hospitality, which provided her with a solid understanding of the business aspects of the practical work she was doing. Following this, she took on a role as a receptionist at a hotel, gradually taking on more responsibilities and learning about the financial aspects of hotel management, including cash handling and fund allocation to different departments. She worked in this position for several years, earning the trust and respect of her employers. Later, she was promoted to an assistant housekeeper position, which she likened to vocational training. During this time, she acquired valuable on-the-job skills that contributed to a diploma in hotel management. After a few years, she joined the hotel chain Novotel, initially in an assistant position before being promoted to head housekeeper. The demands of the job led her to a job share arrangement when she had children, but she returned to full-time work once her kids were all in school. After 15 years in this role, she and her husband decided to convert their home into a Bed and Breakfast, utilizing the spare rooms that became available after their children moved out. She acknowledges that she wouldnt have been able to make this decision without her prior experience as a housekeeper. The role of a housekeeper can be challenging, requiring strong interpersonal skills and assertiveness. However, it is also highly rewarding, providing a great deal of job satisfaction when done well.
Детальное объяснение:
What’s the actual experience like? Amelia Humber has dedicated her entire career to the hospitality industry, and she currently manages her own Bed and Breakfast. Amelia began her journey by working in hotels at a young age, starting as a chambermaid while still in school. After leaving school at 16, she entered full-time work but soon realized the physically demanding nature of the job required further education to avoid a lifelong commitment to such strenuous labor.
This realization led her to return to college to pursue an NVQ in hospitality, which equipped her with a solid understanding of the business aspects of her practical work. She then transitioned to a receptionist role at a hotel, gradually taking on more responsibilities, including financial aspects like cash handling and fund allocation to various departments.
Years of dedicated work earned her the trust and respect of her employers, resulting in her promotion to an assistant housekeeper position, akin to vocational training. During this time, she acquired valuable on-the-job skills that contributed to her earning a diploma in hotel management.
Afterward, she joined the hotel chain Novotel, initially in an assistant role, before eventually becoming head housekeeper. The demands of the job led her to a job-share arrangement when she had children, but once her kids were all in school, she returned to full-time work.
After 15 years in this role, Amelia and her husband decided to transform their home into a Bed and Breakfast, utilizing the spare rooms available after their children moved out. She recognizes that this decision wouldn’t have been possible without her extensive experience as a housekeeper.
Being a housekeeper can be challenging, requiring strong interpersonal skills and assertiveness. However, it is also deeply rewarding, offering immense job satisfaction when performed effectively. Amelia’s journey in the hospitality industry showcases the value of dedication, education, and hard work in building a successful career.